Service Operations & Support

Focus on your work – we take care of your IT. Updates, monitoring, backups and support from one source.

What We Handle

24/7 monitoring of your systems. We're automatically notified of problems and act proactively.

Regular security updates and software upgrades without downtime.

Automatic backups with regular recovery tests. Prepared for emergencies.

Direct line to real people. No ticket queues, no call centers.

Proactive monitoring of all systems

Security updates within 24h

Weekly backups with 90-day retention

Email and phone support

Monthly status reports

Quarterly security reviews

Documentation of all changes

Incident response for emergencies

Transparent pricing, no hidden costs.

from €150 / month

For small organizations with simple infrastructure.

Recommended

from €400 / month

For growing organizations with multiple services.

Custom

For complex infrastructures with special requirements.

Let's discuss which support package fits your organization.