Formal check
- Are all required fields filled in?
- Is there a signature, and is it legible?
- Are the required attachments included?
- Have the deadlines been met?
Use case · Public administration
Automate application pre-screening: complete applications instead of endless follow-ups.
A large share of working time in public administration goes into incomplete applications. Missing signatures, forgotten attachments, illegible details – all leading to follow-up requests, delays and frustration.
The problem
The same application, back on the desk again and again.
- Applications arrive incomplete
- Caseworkers check for completeness by hand
- Follow-ups by letter or email take days
- The same application is handled multiple times
- Processing times skyrocket
The solution
Before a person sees the application, an AI system checks it automatically.
Content plausibility
- Do the details match? (e.g. date of birth and age)
- Are the values within plausible ranges?
- Are there any obvious contradictions?
Instant feedback
Specific guidance instead of a form letter.
If something is missing, applicants immediately receive specific guidance: "Attachment B (proof of income) is missing" instead of "Documents incomplete".
Technology
Secure within your infrastructure.
- Self-hosted AI for document understanding
- n8n for workflow automation
- Integration with specialist administrative systems and document management (DMS)
- GDPR-compliant: no data leaves your servers
Results
What you can expect
- 100%
- complete applications on receipt – no corrections needed
- ↓ 80%
- fewer follow-up requests to applicants
- Instant
- automatic feedback when documents are missing
- Focus
- caseworkers concentrate on substance instead of formalities
Based on experience and target values – the actual impact depends on your processes.
How we work
Start small. See results fast.
No months-long concept phase. After every step you know what you're getting – and what it costs.
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Intro call
You tell us what's bugging you. We tell you honestly whether automation is worth it.
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Workflow Check
We analyze your processes and deliver a prioritized list with effort and benefit.
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Pilot
Your first workflow goes live – measurable, documented and aligned with your team.
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Operations
We host, monitor and keep improving. Or we hand everything over – it's your call.
Next step
How much time do incomplete applications cost you?
Let's talk about how we can make your application processing more efficient.